How can we help?

Open any product, choose your colour and size, and tap Add to cart. When you are ready, open your cart, tap Checkout, enter your name, phone number and delivery address, choose a payment method and confirm your order.

We offer Cash on Delivery (COD) all over Pakistan, so you can pay in cash when your parcel arrives. Bank transfer is also available. You will see every available option at checkout.

COD orders are paid in Pakistani Rupees (PKR) only.

No. The price on the product page is the price you pay for the item. The only extra cost is shipping, which is shown clearly at checkout before you confirm: Rs. 200, or free on orders above Rs. 5,000.

Yes. As soon as your order is placed you will receive a confirmation with your order number. Please keep it handy if you need to contact us about your order.

Please message us as soon as possible on WhatsApp or call +92 333 033 0753 with your order number. If your order has not been dispatched yet, we will do our best to update or cancel it for you.

Yes, many styles are currently reduced. Visit our sale page or look for the % OFF tag next to the price on any product. Join our newsletter at the bottom of the page to hear about new drops and offers first.

We deliver all across Pakistan. A few remote areas are currently out of our courier's service area. If you are unsure about your location, message us before ordering and we will check for you.

Orders are usually delivered within 5–7 working days. During holidays, sale periods or unforeseen events there may be slight delays, and we will keep you informed if that happens.

Standard shipping is Rs. 200 per order, no matter how many items you buy. Orders above Rs. 5,000 ship free.

We have partnered with BlueEx Logistics, a trusted courier with a nationwide network, to get your parcel safely from our warehouse to your door.

Once your order is dispatched it is handed to BlueEx with a tracking number. You can use the Track Your Order link in our footer, or send us your order number on WhatsApp and we will share the latest status.

Yes. You can return a product within 14 days of delivery, without paying any return shipping charges. Custom-made items and international deliveries cannot be returned.

You can return a product if:

• it is not as expected or as shown on the website
• you received the wrong size, specification or colour
• it arrived damaged or defective

The product must be unused, in its original packaging, with all tags attached and any accessories that came with it.

• Call or WhatsApp us on +92 333 033 0753 to start your return.
• Fill in the return form and place it in your package with the product.
• Pack the product as per the return conditions.
• Once the package is dropped off, you will receive a tracking number by SMS.

After your return passes our quality check, your replacement is sent out. Replacements usually take 5 to 15 days, depending on the product and your location.

Once your return is approved, refunds are processed as follows:

• SEEN voucher: within 2 to 3 business days
• Bank deposit: within 7 to 12 business days

Don't worry. A wrong size is covered by our return policy. Contact us within 14 days of delivery on WhatsApp and we will arrange a replacement in the right size, subject to availability.

Every product page has a Size guide next to the size options. It shows the garment measurements for each size, a switch between inches and centimetres, and a How to Measure tab that explains how to measure yourself.

We measure every piece by hand, so you see the real garment measurements. Because they are measured manually, they may be off by about 0.5 to 1 inch.

Compare your bust and length with the size chart. For a relaxed, comfortable fit, choose the larger size; for a closer fit, choose the smaller one. Still unsure? Send us your measurements on WhatsApp and we will help you choose.

Fit can vary by style, for example oversized tees or fitted bodysuits. Each product page lists the fit type in Additional Details, so always check it together with the size chart.

SEEN is a Pakistani women's fashion label. We make everyday essentials including t-shirts, tops, polo shirts, co-ord sets, bodysuits, bottoms and winter wear.

Open any product and check the Additional Details section. It lists the fabric, composition, fit, neckline, sleeve type, care instructions and more for that piece.

Follow the care instructions listed in the product's Additional Details and on the garment label. As a general rule, wash gently in cold water, wash dark colours separately and avoid high heat when drying or ironing to keep the fabric looking new.

We photograph every product carefully to show its true colour. Slight differences can still appear because every phone and computer screen displays colours a little differently.

Popular styles are often restocked. Message us on WhatsApp with the product name and size you want, and we will let you know if it is coming back.

• WhatsApp / Call: +92 333 033 0753
• Email: contact@seenpk.com
• Instagram: @seen.pk_official
• Facebook: Official.Seenpk

You can also send us a message through our Contact page.

We reply to messages as quickly as possible. Emails are answered within one business day.

If your order has not arrived within the expected 5–7 working days, send us your order number on WhatsApp or by email and we will look into it with the courier right away.